THE INFOCUS SEARCH GROUP

We fill all positions related to warranty, insurance, including: Specialty Underwriting, Claims, Contact Center, Field Service, Compliance, Legal and Finance. Clients include Insurers, TPA’s, Home, Auto, Consumer Extended Warranty Providers.

Recent positions we’ve filled: CFO, $400 mm home warranty provider; General Counsel, $300 mm extended warranty TPA; Chief Digital Officer, $600mm warranty marketer; Senior Director Warranty Underwriting, $100mm warranty BU; VP Warranty Program Partners, $450 mm warranty provider.

We have a decade of experience reruiting in the IT asset disposition (ITAD) space, placing site leaders, business development people for regional and larger operators in this space.

We also have a separate focus within the non profit space, filling Executive Director positions for clients in land preservation, conservation, land bank trust and other similar areas. We’re based in the Hudson Valley in New York State and work with clients within the north east with needs for leaders to grow and shape non profit/arts entities.

ABOUT US

TPA Positions

- Contact Center Leaders

- Claims Adjudication

- Field Ops, Parts Supply Chain

- Data/Program Integration

- Compliance/Filings managers

- Marketing, Training, Account Leaders

OEM Positions we fill:

- Warranty program development

- Claims Administrators

- Compliance Experts

- CFO/Finance

- Field Service Ops

- Contact Center Leaders

Extended Warranty Positions

- Sales Leaders

- Program / Product Leaders

- Finance Executives

- Digital Product Leaders

- Underwriting/Pricing Executives

- CFO/Head of Finance

- General Counsel


Our services


CLIENT SERVICES

  • Perform a thorough search assignment interview

  • Develop ideal candidate parameters

  • Confirm the position marketing strategy

  • Differentiate the client and position in the market

  • Define the “why” around the position

  • Benchmark and establish competitive compensation

CANDIDATE SERVICES

  • Develop a thorough understanding of the motivation for a change

  • Establish a career history highlighting milestones, achievements, and core strengths

  • Confirm average annual billings if applicable

  • Review Key cases

  • Identify ideal culture, firm, profile, etc.

  • Discuss compensation history and objectives


RETAINed SEARCH

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CONTINGENT SEARCH

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